Returns
Not satisfied with your product? No problem, all products purchased through bioelements.com may be returned within 30 days from the date of purchase, for any reason.
To return your product, please enclose your Bioelements packing slip along with the product you are returning to:
Bioelements Returns & Exchanges
4346 Belgium Blvd.
Kansas City, MO 64150
Your package must be postmarked within 30 days of purchase to be eligible for a refund. We suggest sending your package via USPS, UPS, FedEx or other insured carrier to ensure prompt delivery – and remember to pack carefully as most carriers will reject a package that is leaking.
All refunds will be credited back to the original credit card used on the order within 30 days. Shipping charges will not be refunded.
If you purchased Bioelements products at a store, spa or salon; please contact them directly to inquire about their return policy.
Damaged goods
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping package to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately Bioelements Customer Service at 877-550-4050 (Monday-Friday, 8am to 5:00pm CST). To expedite your request, please have your order confirmation ready.
